Policies - Pilbara Paint + Sip

Gift Vouchers

Gift vouchers are valid for 12 months from date of issue | Unused values will not be refunded or attributed to any transactions after the expiry date | Gift vouchers can be redeemed against all Pilbara Paint & Sip classes, including private functions | We understand life sometimes gets in the way, so if you are unable to make your allocated spot at an event, contact us within 48hrs notice to allow contact with waitlisted guests | A no-show or less than 48hrs notice will result in forfeiting your seat | Gift vouchers cannot be redeemed for cash, returned for a refund, have their balances consolidated to a new voucher or be replaced after expiry and are not legal tender, account cards, credit or debit cards or securities | Gift vouchers cannot be replaced if lost or stolen | If you suspect an unauthorised use of your voucher, immediately report at paint@blbcreative.com.au providing all details including proof of purchase or gift voucher number.

Pilbara Paint & Sip can vary or replace these conditions from time to time.

Cancellations

Pilbara Paint & Sip (PPS) strives to ensure you remember your PPS workshop experience for all of the right reasons. Please read the below in full to be clear on our policies and appropriate allowances have been made. If at any time you have any questions or queries - do not hesitate to get in touch with us at paint@blbcreative.com.au

CORPORATE EVENT ORGANISERS
If Pilbara Paint & Sip receives written notification at least ten (10) days prior to the event, a refund of the event deposit will be made. No refunds will be made for any cancellation made less than ten (10) days before the event, or for any non-attendance at the event. Substitutions of attendees can be made at any time, and should the need arise, substitution of event inclusions can also be made with administration cost being covered by the organiser.

PERSONAL TICKET PURCHASERS
We understand life sometimes gets in the way, so if you are unable to make your allocated spot at an event, contact us within 48hrs notice to receive a rain cheque, and if possible, allow us to contact waitlisted guests. A no-show or less than 48hrs notice will result in forfeiting your purchase.

Pilbara Paint & Sip can vary or replace these conditions from time to time, all of the above is true and correct at time of publication.